how to become a dental secretary

Being a dental secretary is a career that requires a certain level of skill. As a secretary in a dental office, your role is to ensure the smooth running of the office for anything not related to medical procedures.

You will need to be able to coordinate appointments, Answer clients' questions and be friendly. After all, you are the first person clients meet, either on the phone or upon arrival at the clinic. A job of dental secretary is therefore a job with an important administrative role.

If you are interested in a career as a dental secretary, here is all the information you need. Dental Careers is proud to support dental secretaries in their careers. Learn more about writing a cover letter for dental secretary.

What diploma do I need to be a dental secretary?

To become a dental secretary, a diploma or certificate is required. The diploma to become a dental secretary is available to candidates over 18 years old, with a high school diploma and can be completed in 45 to 60 hours online.

Although the trainings are not mandatory, they are greatly favored by dentists. As in any workplace, but especially in clinical fields, it is important to present yourself as someone who is knowledgeable and skilled in your field.

To increase your chances of landing a job in dental secretarial work, it is not enough to have a secretarial degree and submit a resume. To have a formation in dental secretariat is an undeniable advantage for anyone interested in a career in the field.

The dental world is a complex environment that will beyond the simple role of secretary. A dental secretary must be familiar with dental jargon, medical procedures, how to deal with insurance and theAssociation of Quebec Dentists (ACDQ)and more. A dental secretary training is therefore recommended to become familiar with the environment and the work in a dental secretariat.

The dental secretarial training courses are offered online or in classDepending on your preferences, these courses usually last between 45 and 60 hours. You can find training at :

These courses do not require any prerequisites, only work experience in any field and being at least 18 years old at the time of starting the course. However, you must have at least a secondary 3 diploma if you have never worked before. The cost of these courses varies from place to place but is usually between 500 and 600 $ and can be paid in installments.

What is the placement rate for dental secretaries?

To say that the rate is excellent is an understatement. With a placement rate above 90 %It is not uncommon for students and trainees to get a job before they finish their studies.

What is the salary range for a dental secretary in Quebec?

It is very easy to make a good salary as a dental secretary in Montreal and throughout Quebec. Salaries vary from one office to another, but according to statistics compiled by Indeed and Neuvoo, the average salary of a dental secretary ranges from 32,000 $ to 45,000 $ per year.

What are the main duties and responsibilities of a dental secretary?

In addition to answering the phone and greeting clients, the dental secretary has several other responsibilities. Here are some of the duties and responsibilities of the dental secretary:

  • Management of procedures with the RAMQ and the ACDQ;
  • Fill out the various insurance forms;
  • Perform various administrative, management and accounting tasks for the firm;
  • Dealing with various dental specialists and organizations;
  • Manage the agenda of one or more dentists;
  • Acts as a communication agent between the patient and the dental team (assists with form filling, informs about procedures, collects payments, etc.);
  • Be able to work in a paperless environment for fully computerized dental centers;
  • Use dental software on a daily basis.

What are the key skills to become a dental secretary?

If you want to learn how to become a dental secretary, you must first have certain skills including :

  • Communication;
  • Organization;
  • Management skills;
  • Customer service skills;
  • Teamwork;
  • Initiative;
  • Clarification;
  • Confidentiality.

Would you like to find out how to become a dental secretary, because it's a job that appeals to you? Carrière Dentaire specializes in the posting and distribution of dental jobs in Quebec, including dental secretaries, and we are happy to help you.

If you need more information, contact us. Carrière Dentaire is proud to help current and future dental secretaries find employment as dental secretaries.

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